Terms and Conditions

1. Introduction

1.1Bhanzu is a flagship brand of M/s. Exploring Infinities Edtech Private Limited (hereinafter referred to as the “Exploring Infinities”, “Bhanzu”, “We” or “Us” or the “Company”), owned, hosted and managed by the Company.

1.2Bhanzu will be hosted on our website http://www.expinfi.com, and/or https://bhanzu.com , and/or mobile/tablet application, other offline sources or any other digital platform developed or sourced by the Company (“Platform”) based on the terms and conditions stated hereunder (“Terms & Conditions” or “T&C” or “Terms”).

1.3Any user below the age of 18 (“Student”) shall mandatorily require a prior consent of its parent/guardian before accessing and vigilance of parents/legal guardian while using the Platform. By availing our Service through the Platform for the Student, you are being the parent/guardian of the Student (hereinafter referred to as the “Parent”) or any user above the age of 18 availing the services for itself. The Parent and the user above the age of 18, are both hereinafter collectively referred to as “you”, “your”, or “User”. The User hereby agree and acknowledge the terms/conditions/rules/policy of the Company.

1.4Management reserves the right to modify these Terms and Conditions without any prior notice. You are advised to regularly review and access these Terms and Conditions. If you do not agree with any of the Terms and Conditions and any amendments thereto, you must not use and/or access this Platform and/or avail any services provided by Company and promptly exit this page and do not subscribe to the courseware.

1.5These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and rules made thereunder, as amended from time to time.

1.6You hereby agree that by choosing to visit and access the Platform and/or avail any Services provided by Company, you voluntarily consent to be bound by all the Terms & Conditions and other policies of Exploring Infinities including but not limited to the Privacy Policy, Cookie Policy, Rules and Regulations, amongst others. Please read the following information carefully.

1.7These Terms shall be read in conjunction with the Privacy Policy, cookie policy, rules & regulations, or any other policy of the Company.

2. Terms of Service

2.1Exploring infinities is an ed-tech company which is building a cohesive, intelligent learning ecosystem with a focus on the subject of math to make studies fun and eradicate any phobia amongst students, with online sessions and games for subjects including math. The Company facilitates experiential learning education services to children. We provide learning, cognitive ability development modules, speed courses and a number of other courses (“Courses”).

2.2The Company aims to create a virtual classroom to inculcate learning of subjects on students enrolled in our course (hereinafter referred to as the “Services”). The Platform does not operate physically and does not offer sessions/courses physically.

2.3The access/use of the Platform by the User and/or the Student under the supervisions, control and with the consent of the Parent, shall be mandatorily in consonance to the Terms and Conditions and allied policies of the Company, as amended from time to time. In an event of violation of the Terms & Condition by the User, the Company reserves its right to discontinue the Services offered to the User, at the sole risk and costs of the User.

2.4Your use of our Platform and Services is solely for your personal and non-commercial use. Any use of the Application, Website, Services or products or their contents other than for personal purposes is prohibited

2.5You agree to not decompile, reverse engineer, or disassemble the contents of the Platform and / or our Course and/or Services/ products or modify, copy, distribute, transmit, display, perform, reproduce, publish, license to third party, transfer or sell to any third party or create derivative works from, any information or software obtained from the Platform and / or our Course and/or Services/ products, or remove any copyright, trademark registration, or other proprietary notices from the contents of the Platform and / or our Course and/or Services/products.

2.6You shall not

2.6.1advertise or sell the Platform or any products, Services or domain names or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind;

2.6.2use the Platform/our products and Services in any way that is unlawful, or harms the Company or any other person or entity as determined by the Company;

2.6.3Alter or modify any part of the Platform/Services/Course/Curriculum;

2.6.4Use the Services for purposes that are not permitted by: i. these Terms; and ii. any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdiction; or

2.6.5Violate any of the terms specified under the Terms for the use of the Application /Website/Services/products.

3. Registration

3.1A User above the age of 18 can register on the Platform for itself or a Parent shall register to access and avail the Services for a Student.

3.2For registering the Student, the Parent shall upload the following details on the platform: i. Name, E-mail ID, Photograph of the Student, ii. Address, location and other contact information (Mobile Number) iii. Gender and other demographics iv. Date of Birth of the Student to validate its current age v. Parent’s email address for parental consent

3.3For availing the services for a User above the age of 18, the User shall upload the following details on the platform: i. Name, E-mail ID, Photograph of the User, ii. Address, location and other contact information (Mobile Number) iii. Gender and other demographics iv. Date of Birth of the User to validate its current age

3.4A User can sign up or register only once from one mobile number and one email id.

3.5User are advised to use their valid, active and unique email addresses and mobile numbers.

3.6You acknowledge that your user ID and password (“User Account“) is for your exclusive use only. Users are responsible for maintaining the confidentiality of their User Accounts and all activities happening under it. Use or sharing of your User Account with another user or person is not permitted and if at any point the User Account is found to be logged into more than three (03) devices then it may entitle the Company to immediately block your access to the Platform, the Services and the content provided by the Company and shall lead to termination of Services without any notice.

3.7You shall immediately notify the Company of any unauthorized use of your passwords or accounts or any other breach of security if you become aware of or have reason to believe that there is any unauthorized use of your User Account.

3.8You further agree to take all reasonable steps to stop such unauthorized use and to cooperate with the Company in any investigation of such unauthorized uses.

3.9You agree and acknowledge that in no circumstances shall the Company be held liable for any claims related to the use or misuse of the User Account due to the activities of any third party outside our control or due to your failure to maintain the confidentiality and security of your User Account.

4. Use of platform by the student

4.1You being the Parent of the Student expressly acknowledge and undertake that:

4.1.1You are competent and have all the necessary legal rights to make decisions for and on behalf of the Student.

4.1.2You agree that you voluntarily consent and on your own accord want to enroll the Student for the Courses provided by the Platform.

4.1.3You grant your consent to the Company for your child to attend and participate in the sessions, courses, tests, sessions and/or any other program conducted and/or organized by the Company on its Platform and in relation to the Services provided by the Company. You undertake that the participation of the Child and all the activities done by the Child will be under your direct and constant supervision. You further accept full and complete liability arising out of the child’s acts, whether direct or indirect.

4.1.4You agree to be bound by the Terms and Conditions and shall guarantee the compliance of the same by the Student.

4.2You hereby explicitly consent and grant permission to the Company to record, make videos, audio/sound recordings, take screenshots during the sessions/ lectures that are conducted by the Company on its Platform to the extent required to improve the services offered by the Company. You acknowledge and consent that the Student may also be recorded in such video/audio/sound recordings, screenshots taken during the session, etc.

5. Use of platform by the user

5.1You expressly acknowledge and undertake that:

5.1.1You are 18 years and above in age.

5.1.2You agree that you voluntarily consent and on your own accord want to enroll for the Courses provided by the Platform.

5.1.3You grant your consent to the Company to attend and participate in the sessions, courses, tests, sessions and/or any other program conducted and/or organized by the Company on its Platform and in relation to the Services provided by the Company. You further accept full and complete liability arising out of your acts, whether direct or indirect.

5.1.4You agree to be bound by the Terms and Conditions and shall guarantee the compliance of the same.

5.2You hereby explicitly consent and grant permission to the Company to record, make videos, audio/sound recordings, take screenshots during the sessions/ lectures that are conducted by the Company on its Platform to the extent required to improve the services offered by the Company.

6. Course and Curriculum

6.1The Company offers various Courses, to which the User can enroll or the Parent can enroll the Student upon purchase of credits in accordance with the Credit Policy hereunder.

6.2The Course will have its sets of modules according to which the Student is expected to complete his/her levels. The Company has Trainers who will be assisting the Student with their modules.

6.3The Company shall also grant the access to Course curriculum and course material in any form including but not limited to video, audio, written, graphic, recorded, photographic, or any other format ("hereinafter referred to as the “Curriculum”), corresponding to the Course enrolled for. The Company reserves the right to amend, revise or update the Curriculum or any part thereof, at any time.

6.4The Curriculum shall be the exclusive property of the Company and the User shall not copy, reproduce, share, transmit or circulate the Curriculum to any third party.

6.5The contents of the Course are developed on the concepts covered in the structured curriculum syllabus to suit the students. The enrolment to the Course is not endorsed as a substitution to the curriculum-based education provided by the educational institutions but is intended to supplement the same by explaining and presenting the concepts of maths and other subjects in a manner enabling easy understanding.

6.6The Company's products and / or Services, including the Platform and content, may be compatible only with certain devices/tablets/hardware/software. The Company shall not be obligated to provide workable products and / or services for any instruments that are not recognized by the Company or those instruments that may be purchased from any third party which are not compatible with the Company's products and Services. The Company reserves the right to upgrade the tablet/ type of compatible devices as required from time to time.

7. License to use

7.1The Company hereby grants You, the limited, non-transferable, non-exclusive, and revocable license to access, view and use the Platform only for the purposes of accessing, viewing, posting or submitting Curriculum, using the embedded link function, placing store orders or for accessing information, applications and Services. The Company reserves the right to suspend or deny, in its sole discretion, your access to all or any portion of the Platform. This license is limited to personal and non-commercial uses by You. Any rights not expressly granted to You herein are reserved to Company.

7.2You are not permitted to reproduce, transmit, distribute, sub-license, broadcast, disseminate, or prepare derivative works of the Curriculum, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the limited purpose mentioned above, without the Company’s prior written consent.

8. Intellectual Property Rights

8.1You acknowledge and agrees that the Company has unique methods, formulae, steps, arithmetic operations, stories, characters, means and ways to teach mathematics and other subjects (hereinafter referred to as the “Methodology”), which are exclusive, proprietary to the Company having immense value and is a trade secret of the Company.

8.2You acknowledge that the Company is the sole and exclusive owner of the Platform, the Services provided by the Company, the Methodology, the Curriculum, and its content and as such the Company is vested with all the Intellectual Property Rights and other proprietary rights in the Platform, the Services, content and the Curriculum.

8.3The Company may from time-to-time upload videos, audios/ sound recordings, content and other materials on the website which shall be the exclusive property of the Company. You undertake to not reproduce, transmit, retransmit, distribute, publish, post, share or make available the said videos, audios/ sound recordings, content and other materials or any part thereof which are available on the Platform in any manner whatsoever.

8.4Additionally, the Company also retains all rights including but not limited to copyrights, trademarks, patents, designs, logos, trade-dress, trade-secrets, know-how as well as any other intellectual property right in relation to all information provided on or via this Platform, the Platform, the Services provided by the Company, the Methodology, the Curriculum, and its content including but not limited to all texts, graphics, photos, illustrations, apps and logos except the content, reading material, curriculum, tests and exercises made available to you by the Company (“Intellectual Property”).

8.5You shall not copy, download, publish, distribute or reproduce any of the information shared with you with respect to the course in any form without the prior written consent of the Company.

8.6The Company retains all the rights in the curriculum, video recordings, sound/audio recordings, images, photos, pictures/ images clicked during the sessions, lectures delivered by the Company’s trainers, text and other material posted on the Platform and shall be the sole owner of the same. You undertake that you shall not record, make videos or sound/ audio recordings, take screen shots, click pictures and shall not download, publish, transmit, display, reproduce, transmit, distribute, post, share or make copies of any of the sessions/ lectures that are conducted by the Company (including the trial sessions), video recordings, sound/audio recordings, images, photos, pictures/ images, text or other material, whether in full or in part, unless you obtain prior written approval from the Company. Any recordings, videos, sound/audio recordings, screen shots, pictures, images, material or content which is obtained in any manner without the prior written consent of the Company shall amount to breach of the instant terms and conditions and infringement of the intellectual property rights of the Company for which You shall be solely liable and punishable under the applicable laws. All other rights are reserved.

8.7Any photographs, videos, comment, review, testimonial, articles, commentaries, photographs, text, music, video, audio recordings, computer graphics, pictures, data, questions, suggestions or personally identifiable information etc. submitted by the User(s) or the Student, to the Company or recorded, shall on submission/ creation/ recording become the property of the Company and shall be available to the Company for exploitation across all mediums throughout the universe in perpetuity. The User shall ensure that the photos or videos submitted by them in any public domain shall not infringe the rights of a third person. The User(s) shall solely remain liable for any action (criminal/civil) arising therefrom.

9. Confidentiality and Publicity

9.1The Company shall keep all the information collected from the User confidential and shall not share the information so collected with any party, save and except for the purpose of the Company. The User by providing the aforesaid sensitive personal information belonging to itself and the Student, hereby agree that the User has all the rights to share the information with the Company. The Client further grants the rights to the Company to share the information so collected with such other third party as required for the purpose of Company and hereby agree that they shall not file any claim against the Company for sharing of such personal information. Any information shared by the User with the Company shall be handled by the Company in terms of the Privacy Policy of the Company in accordance with applicable laws.

9.2The User shall at all times keep confidential all the Course content, Curriculum, Methodology and all the Intellectual Property of the Company. Any breach of the confidentiality obligation by the User may result in irreparable and continuing damages to the Company for which there may not be any adequate remedy at law, and the Company shall be entitled to equitable or injunctive relief and/or a decree for specific performance (in addition to all other remedies which may be available to it at law), and such other relief as a court may deem just and proper.

10. Payment

10.1The online sessions, games and other assignments are paid services offered by the Company on its Platform and the payments made by You shall be in accordance with the credits purchased by You through the Platform as per the Credit Policy hereunder. You explicitly agree to the Credit Policy of the Company and duly authorize the Company to utilize such credits.

10.2All payments towards purchasing the credits for the Course shall be made through the payment mechanism put in place by the Company. You shall be responsible for paying all amounts while purchasing the credits and applicable taxes as per the Course selected, in a timely manner as per the mechanism associated with the Course/plan availed by You.

10.3Users have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. The Payments shall be routed through the external third-party payment gateway mechanisms, third party loan aggregators, which are governed by the terms and conditions of such third-party providers as listed on the Platform and the User agrees to be bound by those terms.

10.4Valid Credit / Debit/ Cash Card/ online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction. The amount of refund payable shall only be limited to the credit purchased by the User for Services which were not consumed by the User subject to the Refund Policy hereunder.

10.5For a User who signs up for a periodic subscription automated by the payment gateways towards purchase of credits as per the Credit Policy, once the periodic payment is automatically debited it will not be refunded. Any cancellation of the subscription in respect of purchasing of credits should be done prior to the periodic bill date by the User or by writing an email to help@expinfi.com with the reason for the cancellation prior to 7 days of the next billing for purchase of credits. The cancellations do not cover the convenience charges in any terms.

10.6The subscription cancellations done directly by the User are also subjected to abide by the use of which is governed by terms and conditions of such third parties. Please read the User Agreement and Privacy Policy for these sites separately before using the said third party websites.

10.7The refund process shall be governed by the Refund Policy of the Company.

10.8We reserve the right to change the credit terms at any time at our sole discretion and any change, update, or modification thereof shall become effective immediately upon the same being posted/uploaded or notified on our Platform.

11. Credits Policy

11.1Credit Purchase and Validity - The Company operates on a credit-based system whereby for every course, You agree to purchase and utilize such credits in accordance with the following terms and conditions:

11.1.1Credits shall be purchased in predetermined packages of 30, 50, 60, 75, 90, 100, 105,120, 130,150, 180, 200, or 250 credits or as otherwise modified from time to time, which will be specified in the invoice issued by the Company with respect to your purchase.

11.1.2Each credit represents one (1) session. All credits shall be non-transferable.

11.1.3Each credit shall be consumed upon scheduling and completion of a session of the batch of which the Student is a part, irrespective of the Student's attendance;

11.1.4Credits shall remain valid until the Expiry Date determined on the basis of the batch start date or upon the consumption of credits upon scheduling and completion of all the sessions or as determined by the Company in its sole discretion, whichever is earlier;

11.1.5The Expiry Date shall be subject to an extension in case of additional payment or renewal as may be opted by You;

11.1.6The Company may in its sole discretion, also offer several other facilities only for the convenience of the User/Parent, such as a Parent Teachers Meeting facility, or a hobby session, master class and/or any other add on services. However it is clarified that no credits would be consumed for such additional facilities.

11.1.7For the purpose of this clause, Expiry Date would mean and include the date on which the batch as opted by You shall be over and concluded and from which date You/ Students shall not have access to the Platform including student / parent dashboard including but not limited to recorded sessions and other facilities.

11.1.8You agree that this policy would be subject to any change or modification by the Company including but not limited to packages, or any other terms, without any prior intimation or information.

12. Batch Policy

12.1Initial Batch Allocation

12.1.1The Company shall require up to fourteen (14) days from the date of invoice to allocate an appropriate batch for the Student;

12.1.2The Company shall take details about the preferences and convenience of the User for the allocation of batch.

12.1.3Batch allocation shall be based on: i. Student's grade level; ii. Available time slots;

12.1.4The Company shall allocate a batch from the pre-determined batches as per the preference and convenient time slots shared by the student / parent with the Company.

12.1.5Requests for specific batch timings or days outside the predetermined options shall: i. Incur additional fees as determined by the Company, in its sole discretion; ii. Be subject to availability, in the sole discretion of the Company; iii. Require advance payment of such additional fees before implementation.

12.2Batch Modifications and Changes

12.2.1Once a batch is allocated, any request for modification shall constitute a "Batch Change Request" including but not limited to: i. Change in timing of sessions; ii. Change in days of sessions; iii. Change in time zone or geographical location; iv. Change in trainer; v. Temporary or permanent shift in schedule;

12.2.2All Batch Change Requests shall: i. Be submitted in writing to the company’s customer support channels; ii. Be subject to additional fees (per batch change request), as determined by the Company below: For US & CA : $150 For IND : INR 5000 For ROW : $100 iii. Require minimum notice period of fourteen (14) days; iv. Be processed subject to availability in the sole discretion of the Company.

12.2.3Additional fees, as determined by the Company from time to time, for Batch Change Requests shall apply in the following scenarios: i. Student's preference for different timing/day; ii. Relocation to different time zone; iii. Personal schedule conflicts; iv. Request for change in trainer; v. Any other modification from the initial batch allocation.

12.3Trainer Allocation

12.3.1The Company reserves the right to: i. Change trainers in accordance with curriculum progression; ii. Assign trainers based on subject expertise and batch requirements; iii. Make temporary or permanent trainer changes to maintain service quality.

13. Batch Pause Policy

13.1Overview

13.1.1The Batch Pause facility allows eligible students to temporarily suspend their scheduled classes for a limited period while retaining access to their ongoing learning program.

13.1.2This policy is designed to provide students with flexibility and convenience, while prioritising learning continuity. As a result, batch pauses are permitted only within the limits described in this document.

13.2Eligibility

13.2.1Available only for programs with more than 30 sessions. However, a pause facility is not available for the Math Superstar program.

13.2.2Students may receive 1-2 pauses per program lifetime depending upon the program duration (see more details on Student Dashboard policy section).

13.2.3Students on Recurring Payment plans must maintain current payments; payments continue during pause.

13.3Duration and Limitations

13.3.1Maximum pause duration: 30 calendar days.

13.3.2Batch reallocation: However, Bhanzu team may require up to 15 additional days to find a new batch for your child.

13.3.3Pause periods cannot be split or divided.

13.3.4A Batch Pause applies across all active courses within the subscribed program. Students may not request separate pause periods for individual courses.

13.3.5Upon resumption, teacher or batch changes are likely to occur. Same teacher or batch day and time is not guaranteed.

13.4Credit and Payment Impact

13.4.1Credit consumption is suspended during the approved pause in case of pause > 15 days.

13.4.2Further, if the student does not resume within 15 days post the resumption date, credit consumption auto-resumes at 2 credits per week.

13.4.3In case of student under the recurring payments Plan, while credit consumption will be paused during the pause period, kindly note that payment deductions will continue as scheduled.

13.5Process and Resumption

13.5.1To avail a batch pause, customer can reach out to Bhanzu Customer Support either by WhatsApp Customer Number or Bhanzu Parent App (Available on iOS and Android).

13.5.2Pause request processing can take upto 3 business days from the date of the pause request.

13.6Complete Policy

13.6.1For more details, kindly refer to the complete Batch Pause Policy in your Student Dashboard

13.7Note: Kindly note that Applying for a Batch Pause constitutes deemed acceptance of the Terms and Conditions stated herein. This facility is designed for genuine needs (travel, medical, examinations). Bhanzu reserves the right to deny requests in cases of misuse or non-compliance. This policy may be modified at Bhanzu's discretion without prior notice.

14. Refund policy

14.1Refund Eligibility

14.1.1Refund requests shall only be considered upon satisfaction of the following conditions: i. A minimum of thirty (30) credits have been consumed by the Student; and ii. The Student has maintained a minimum attendance of eighty percent (80%) across the sessions in the consumed credits. Note: You agree that non-scheduling of session and/ or non-allocation of batch shall not be considered as a condition for refund.

14.1.2For the purposes of this clause: i. An "attended session" shall mean a session where the Student was present during the session; ii. Missed sessions or no-shows shall not count towards the attendance percentage.

14.2Non-Eligible Refund Scenarios The Company shall not process refunds for circumstances beyond its control, including but not limited to: i. Financial circumstances; ii. Location changes; iii. Personal commitments; iv. Schedule conflicts; v. Any other external factors affecting the Student's /User’s ability to attend sessions.

14.3This Credit and Refund Policy hereby supersedes and replaces in its entirety any and all previous refund policies of the Company. All prior refund policies shall stand null and void with immediate effect upon the implementation of this policy.

14.4By virtue of using the Platform, You / the User hereby specifically agree and accept this Refund Policy which may be subject to any change or modification by the Company, without any prior intimation or information.

15. Third Party Services

15.1You agree and acknowledge that the Services provided by the Company uses and/or contains certain softwares, products and services which are developed and owned by third parties, the use of which is governed by terms and conditions of such third parties. Please read the User Agreement and Privacy Policy for these sites separately before using the said third party websites. By accessing the said third party websites, you agree to be bound by the respective user agreement and privacy policy of these third parties. Accordingly, you agree that the Company will not be responsible for such third-party software, products and services nor for any error, malfunction or defect in the Service resulted therefrom, use of which shall be at your sole risk and cost.

15.2The Company has subscribed to various third-party service providers and you agree and acknowledge that, while accepting these terms, you explicitly grant permission to these service providers to use your information. In the event of any dispute between the third party and you, the Company shall not be held liable in any matter whatsoever.

15.3You agree and acknowledge that at no point shall the company be held liable for any claim against such third party service providers.

16. User content

16.1The Company offers the User and the Student the opportunity to submit, post, display, transmit, perform, publish, distribute or broadcast content and materials, including, without limitation, articles, commentaries, photographs, text, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or personally identifiable information on the Platform (hereinafter referred to as the “User Content”).

16.2The abovesaid content by the User or the Student shall be uploaded on the Platform subject to approval of the Company, which may remove content at its sole discretion without providing any intimation to the User.

16.3You warrant and represent that User Content, shall be appropriate and not should not be considered inappropriate for reasons including but not limited to the one illustrated below:

16.3.1it is misleading in any way, and/or it gives a false impression as to its origins or approvals;

16.3.2it is defamatory, plagiarized (including plagiarism from your own work), abusive, malicious, threatening, false, misleading, offensive, insulting, discriminatory, profane, harassing, racist, sexist, indecent, obscene, pornographic, hateful or it advocates violence;

16.3.3it is in breach of confidentiality or another person’s privacy or other rights, or of any duty owed by You;

16.3.4it prejudices any active or pending legal proceedings of which You are aware;

16.3.5it contains accusations of impropriety or personal criticism of the Company’s personnel, editors or reviewers;

16.3.6it infringes any intellectual property rights proprietary to the Company or any third party;

16.3.7it is technically harmful, including content containing, without limitation, computer viruses, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct and/or contains any other element which is intended to harm the Company or any third party, or to carry out or facilitate any fraudulent or dishonest transaction);

16.3.8it advertises or promotes any product or service or makes any requests for donations or financial support;

16.3.9it is spam or junk content;

16.3.10it impersonates another person or otherwise misrepresents your identity, affiliation or status;

16.3.11it would be considered a criminal or statutory offense in any jurisdiction, or gives rise to civil liability, or is otherwise unlawful; and/or

16.3.12it is in breach of these Terms and/or of any Additional Terms.

17. User communication

17.1You hereby explicitly consent to receive email, telephone, WhatsApp or text messages from Exploring Infinities Edtech Private Limited, for the purpose of providing alerts and information related to services. Reply 'STOP' on the same number to stop receiving any further SMS. Standard data charges are applicable for SMS.

17.2If you have any questions about these Terms, please contact us by email or postal mail on the following address: Name: Exploring Infinities Edtech Private Limited E-mail id: info@expinfi.com Address: Plot no: 76 , Balaji Swarna Puri Colony, Moti Nagar, Hyderabad -500018, India.

18. User conduct

18.1Users must comply with the laws that apply to You in the location that You access Company’s Services from. If any laws applicable to You restrict or prohibit You from using Services of Company, You must comply with those legal restrictions or, if applicable, stop accessing and/or using the Services of Company.

18.2You undertake to provide all the true, accurate and complete information at all times to the Company.

18.3Notwithstanding any other provision of these Terms You agree and undertake not to:

18.3.1Hack, attempt to hack, modify, adapt, merge, translate, decompile, disassemble, reverse engineer or create derivative works out of the Service or any part of them;

18.3.2Remove, disable, modify, add to or tamper with any program code or data, copyright, trademark or other proprietary notices and legends contained on or in the Service;

18.3.3Create software which mimics any data or functionality in the Service;

18.3.4Use or deal in the Service except as permitted by these Terms;

18.3.5Include contact details intended to enable communication outside of the Service, in any Communication;

18.4The Service may only be accessed and used via authorized servers. You must take no action to bypass authorized servers and/or use third party software to modify any aspect of the Service, whether for the purpose of securing an unfair advantage over other users. You expressly consent to Company’s monitoring your computer's random access memory for the purpose of identifying said unauthorized third-party programs.

18.5The User(s) agree and acknowledge that nothing contained in these Terms will be deemed to constitute a grant of license/ assignment and/or transfer of any rights in and to the Company/Platform whatsoever from the Company in User’s favour and shall only be limited to a limited license to use the Platform subject to the Company’s policy and the terms and conditions herein.

19. Indemnities

19.1The User and its legal heirs hereby shall hold harmless and indemnify the Company, its affiliates, group companies, partners, sponsors, process advisors and evaluators, process partners, its agents, representatives, its employees, officers, and directors, contractors, partners or other persons used by them, in relation to the Platform and hold them harmless against any loss, claim, demands, costs, damages, judgments, expenses or liability (including legal costs) arising out of or in connection with any or all claims, that may be brought against the Company, or by any third party in connection with the User's accessing and/our usking the Platform or for any misuse of the Platform or violation of the Terms and Condition or breach of applicable laws, and shall reimburse the Company for any loss, costs, expense, or damage to which said indemnity applies.

19.2Any conflict related to various provisions and interpretation of these Terms will be addressed by the Company. The decisions of the Company shall be final and binding.

19.3If User(s) are unclear as to these Terms and Conditions or any element of the Platform, they can write in with their questions, concerns or queries on info@expinfi.com. The Company shall make efforts to respond to the e-mail on a best-effort basis, however shall not be held responsible in the event that no response is received. In case no response is received, the same shall not be used as a ground to extend timelines for any category.

20. Limited liability

20.1The Company reserves the right, in its sole discretion, at any time, to reject or suspend any User who has not complied with these Terms and Conditions of Company or is breaching applicable laws, uses unfair practices or intending to annoy, abuse, threaten or harass any other users/ trainers and/or the Company.

20.2User(s) and/or its affiliates, agrees that neither the Company, nor any third party content or service providers involved in the Company, will be liable to Users, for any loss or damages, either actual or consequential, arising out of or relating to these Terms and Conditions, User’s use or inability to use the Platform, or to User’s reliance upon information obtained from or through the Platform. In particular, neither the Company nor its third party or service providers will have liability for any consequential, indirect, punitive, special or incidental damages, whether foreseeable or unforeseeable (including, but not limited to, claims for defamation, errors, loss of data, or interruption in availability of data), arising out of or relating to the terms of use, User’s use or inability to use the Platform, online entry form or to User's reliance upon information obtained from or through the Platform.

20.3You shall be held personally liable for any violation of a third party's rights by You and your Child. You agree to reimburse Company for all damages resulting from the culpable non- observance of the obligations of these Terms. You release the Company from all eligible claims that other users or third parties may file against Company due to a violation of their rights by content posted by the user or due to a violation of other obligations. You shall assume the costs of Company legal defense, including all court and legal fees.

20.4Company ensures that the information and the training facilitated by the trainers on the Platform is accurate but does not guarantee or warrant its accuracy, adequacy, correctness, validity, completeness, or suitability for any purpose, and accepts no responsibility with respect to the information and coaching given by the trainers on the Platform.

20.5You agree and understand that the Company does not state or claims any warranty for the quality of lectures delivered by the trainers listed on our Platform.

20.6The Company shall not be responsible for any errors or omissions in the Terms and Conditions contained herein. All information provided is provided “as is” without warranty of any kind. The Company make no representations and disclaims all express, implied, and statutory warranties of any kind to the User(s) and/or any third party including, without limitation, warranties as to accuracy, timelines, and completeness for any particular purpose.

20.7The Company does not warrant that the operation of the Service will be uninterrupted or error- free. The Company will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of Company including Internet outages, communications outages, fire, flood, war or act of God.

20.8Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law.

20.9You agree that in relation to your use of the Service You will not in any way conduct yourself in a manner which is unlawful, or which gives rise to civil or criminal liability or which might call Company or the Service into disrepute. You agree that You are and shall remain responsible for maintaining the confidentiality of your password and username and for all activities that occur under your account.

21. Termination

21.1Without limiting any other rights that Company may have, Company may remove, restrict, suspend or cancel sessions and access to our Course and access to the Platform provided by the Company and any part of it, if Company considers (in the sole discretion of Company) that You have breached any of these Terms.

21.2You may also terminate your agreement with the Company by ceasing to access the Platform, sessions deleting all copies of the Service or part thereof within your control. Termination shall not affect any rights or remedies, which have accrued up to the time of termination.

22. Severability

22.1If any court or competent authority finds that any provision of these Terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected.

23. Waiver

23.1No waiver of any terms of this agreement shall be treated as a further or continuing waiver of such term or any other term and the Company’s failure to assert any right or provision under this agreement shall not constitute a waiver of such right or provision.

24. Governing laws, jurisdiction and dispute resolution

24.1The User(s) shall comply with all the applicable laws of India. The User(s) shall also comply with the Rules including the Terms and Conditions of the Company.

24.2The Terms & Conditions shall be governed by and construed and enforced in accordance with the laws of India. Any dispute arising out of or incidental to this Agreement shall be subject to the jurisdiction of the Courts at Hyderabad.

24.3All or any dispute arising out of these Rules including the interpretation & validity of the terms thereof, the respective rights & obligations or liabilities of the Management and the users shall be addressed to info@expinfi.com which shall be addressed/resolved in accordance with the internal policies of the Company. In an event such dispute remains unresolved, the same shall be settled through arbitration as per the Arbitration and Conciliation Act, 1996 (as amended up to date), or any Rules, statutory amendments/ modifications thereof for the time being in force, by a Sole Arbitrator to be appointed by the Company. The seat of arbitrator shall be at Hyderabad. The fees & expenses of the Arbitrator and all other expenses of the arbitration shall be equally borne and paid by the Company and the Users themselves, unless otherwise awarded by the learned sole arbitrator. The award of the Arbitrator shall be final, conclusive & binding upon the both the Management and the User(s). The arbitral proceedings shall be held in English language only.

25. Entire agreement

25.1This Agreement, along with the Privacy Policy, Terms of Use, and any additional guidelines, rules, and/or disclaimers posted on the Platform constitutes the entire agreement governing your use of our Platform and supersedes any prior agreements, if any, relating to any matter dealt within this Agreement.

26. Miscellaneous

26.1The User(s) acknowledge and agree that the relationship between the User(s) and the Company is not a fiduciary, or any other special relationship.

26.2The Terms and Conditions of and in relation to Platform as stated herein, is an electronic record in terms of Information Technology Act, 2000 (“Act”) and rules thereunder as applicable and the amended from time to time. The electronic record is generated by a computer system and does not require any physical or digital signatures.

26.3The account of the User shall not be transferable.

26.4It is clarified that for the purpose of Course & Curriculum, Payment Terms, Refund Policy, etc. the term Student shall be deemed to include a User above the age of 18 who has registered on the Platform.

26.5The Company shall be relieved of all of its obligations and responsibilities under this Terms and Condition if the performance of the obligations of the Company is wholly or partially prevented and/or delayed by act of god and any other cause or causes beyond the control of the Company such as fires, floods, strikes, lockouts, lockdown, curfews, riots or civil commotion, epidemics, pandemics, war, change in the legal/regulatory regime and acts of government, technical failure, etc. During the continuance of force majeure, the obligations and responsibilities of the Company shall be relieved and ceased to the extent made necessary by and during continuation of force majeure.

26.6Using of false names/ identities, illegal/false mobile numbers, fake email addresses and/or any other illegal means either online or in hard copies shall be considered as suppression of facts and if the Company has to suffer of any adverse consequence in this respect, the User(s)shall be liable to be prosecuted under the relevant provisions of law.

26.7The User hereby specifically agrees and accepts that these Terms and Conditions would be subject to any change or modification by the Company without any prior intimation or information and the same shall be applicable to the User upon usage of the Platform.

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